ENIC’S WARRANTY POLICY

When you buy products at ENIC such as smart toilets, lavabo sinks, showers, Uwant products, vehicle for the elderly, etc. and other utility products will receive warranty with the following provisions:

WARRANTY POLICY

• Product has technical defects due to manufacturer.
• Products must be in original condition and eligible for warranty.

• Product is out of warranty, ENIC will support to replace accessories or repair for customers in need
• No warranty policy applies to products damaged by the impact of mechanical force causing deformation, falling; scratched, scratched, dented, wet … or you arbitrarily disassemble, repair the product.

All costs incurred during the warranty period are completely FREE. In case of maintenance, please pay the shipping cost.

NEW PRODUCT RETURN

• Manufacturer defects
• The product when the customer received it was defective (the outer box or the product did not match what is described on the website)
• Products are damaged, broken, cracked when you check it
• The cases where customers can exchange products will apply within 100 days from the date of receipt of goods. If any of the accessories are damaged, ENIC will support and new product return completely free of charge.
• Does not apply to used products that have had the effect of changing the shape, material and quality of the product.

If you have any problems during the use of the product or have any questions about the warranty policy, please contact ENIC via Email: Enic.sg.official@gmail.coms for resolution.